FAQ
Our technical team will provide you with the guidance and instructions for the operations of the machine and they will perform a machine demo at your place after delivery of the machine.
No worries there is no chance of any issues in the machine but if unfortunately it occurs then our customer care team and technicians are available on a call or physically at your place to resolve the issue. Please feel free to connect with us for any quarry.
Please do not worry about that, you can visit our factory along with your food stuff and you can have a whole food making process trial through using our machine. And you can make sure about machine performance.
No, in majority case customer does not require to make any changes in their food process and recipe because encontrols machine supports all kind of food stuffings ( wet, semi-wet, and dry) and dough made with different flour. But in special cases and customer requirements, encontrols does certain modifications and customizations in the machine to fulfill customer requirements.
You can change the food making molds easily and you can fix samosa molds and gujiya molds into the same machine as per your food production needs.
Yes, we have perfect solutions for new start ups, we are serving them our manually operated manual assemblers with different types of required molds on their confirm purchase order. Later on they can shift to our automatic machines. We are using the same quality of molds for manual assemblers and automatic machines. So you would have the same quality of food product in manual assemblers like automatic machines.
Encontrols ensures that any food item would not be open at the time of frying/ baking which are made from encontrols food machines.
Yes, you would achieve the same taste and crispiness through our machines with hygiene the same as your handmade food production process.
You may purchase extra molds along with the machine, but loose mold selling is prohibited by company policy.